Terms and conditions
Please read the following terms and conditions carefully before using our travel agency services to purchase airline tickets. By using our services, you acknowledge and agree to these terms.
1. Definitions
1.1. "Travel Agency," "we," "our," or "us" refers to [FLIGHTS AND FARE], a registered travel agency that facilitates the purchase of airline tickets for customers.
1.2. "Customer," "you," or "“your" refers to the individual or entity using our travel agency services to purchase airline tickets.
2. Services Provided
2.1. Our travel agency acts as an intermediary between customers and airlines to facilitate the purchase of airline tickets. We do not operate flights or provide airline services directly.
2.2. We assist in the selection, reservation, and issuance of airline tickets based on your preferences and requirements.
2.3: All travel arrangements which we provide or which are sold through us are not an offer by us to sell any travel arrangements, but an invitation to you to make an offer to the suppliers of the arrangements. We are free to accept that offer on behalf of those suppliers or to reject it.
3. Booking and Payment.
3.1. All bookings are subject to availability and the terms and conditions of the respective airlines.
3.2. Prices for airline tickets are subject to change without prior notice and may vary based on factors such as travel dates, routes, class of service, and availability.
3.3. Payment must be made in full at the time of booking. We accept various payment methods, as specified on our website or communicated by our customer service representatives. if you will made reservation on partial payment plan. Price will not be guaranteed and if there will be any changes by the airline, we will update you as per airline notification.
4. Ticket Issuance and Delivery
4.1. After successful payment, we will issue electronic tickets (e-tickets) with the details of your flight itinerary. Please review the e-tickets for accuracy and notify us of any discrepancies immediately.
4.2. E-tickets will be delivered to the email address provided during the booking process.
5. Changes, Cancellations, and Refunds
5.1. Changes to flight dates, routes, or passenger names may be possible, subject to the terms and conditions of the airline and any applicable fees.
5.2. Cancellations and refunds are subject to the airline's policies. Some tickets may be non-refundable or subject to cancellation fees. We will assist you in processing cancellations and refunds in accordance with the airline's guidelines.
5.3. Refund and cancellation policies vary depending on the travel service provider, such as airlines, hotels, and tour operators. These policies are subject to the terms and conditions of the respective provider.
5.4. Our travel agency will assist you in processing cancellations and refunds in accordance with the policies of the service provider. Refunds, if applicable, will be processed using the same method of payment used for the original booking.
5.5: No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors.
5.6: changes, refund and cancellation should by made by written an email, nothing will be proceeded verbally.
6. Travel Documents and Entry Requirements
6.1. It is your (customers) responsibility to ensure that you possess valid passports, visas, and other required travel documents for your destination.
6.2. We recommend checking entry and health requirements for your destination country before traveling.
7. Liability and Disclaimers
7.1. We do not assume liability for any loss, injury, damage, delay, or expense resulting from airline services, acts of nature, strikes, government actions, or any other cause beyond our control.
7.2. We are not liable for errors or omissions in the information provided by airlines or third-party sources.
8. Privacy and Data Protection
8.1. We collect and process personal information in accordance with our Privacy Policy, available on our website.
9. Governing Law and Jurisdiction
9.1. These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
